Enhancing the Stadium Experience with Advanced EPOS Solutions

Stadiums worldwide face unique challenges in catering to large crowds, especially during high-stake matches and events. Leveraging technology efficiently can significantly enhance the fan experience, streamline operations, and boost revenue. Here, we explore three EPOS solutions tailored for stadia environments, ensuring fans spend less time in queues and more time enjoying the game.

Mobile Terminals

Overview:

The PAXA920, compatible with Windows and Android, offers WiFi and 4G connectivity for handheld payments and point-of-sale transactions. It’s a secure, easy-to-set-up solution that brings the checkout to the customer, whether at their seat or in a queue.

Key Benefits:

• Integrated EPoS and Payments: Simplify transactions with a device that combines point-of-sale functions and payment processing.
• Versatile Service Options: Facilitate table service, order sending to screens, bill splitting, and more, enhancing operational flexibility.
• Reliability in Connectivity: Ensure sales continuity with offline payment options, minimising disruptions during network downtimes.

QR Serve

Overview:

QR Serve revolutionises table service by enabling fans to order and pay directly from their mobile devices. By simply downloading an app or scanning a QR code, guests can access customised menus based on location, date, and time, choosing delivery to their table or a hospitality box.

Key Benefits:

• Maximised Convenience: Offer a seamless self-service experience, including click & collect and pre-ordering options, catering to guests’ preferences for autonomy and speed.
• Efficient Workflow: Streamline service delivery with a smoother workflow, ensuring faster order fulfillment and elevated service quality.

Self-Serve Kiosks

Overview:

Self-service kiosks present an innovative way to reduce wait times and captivate fans with an engaging ordering experience. By adding extra collection times and managing split orders, stadiums can optimise service during peak periods, like half-time, to capitalise on every revenue opportunity.

Key Benefits:

• Increased Sales and Speed: Elevate revenue by an estimated 20% and enhance transaction speed, allowing fans to make more purchases, more quickly.
• Improved Fan Experience: Provide an intuitive, user-friendly interface that makes ordering a breeze, significantly improving overall satisfaction.
• Operational Efficiency: Free up staff to focus on providing top-notch service rather than managing orders, elevating the quality of fan interactions.

By integrating advanced EPOS solutions stadiums can ensure that every event runs smoothly and every guest leaves satisfied, making high-tech EPOS systems a game-changer in the world of sports and entertainment. Embracing these solutions is not just about keeping pace with technological advancements – it’s about setting your venue apart as a leader in customer service and operational excellence.