Privacy

We collect certain information or data about you when you use the website. This includes:

  • Your IP address and details of which version of web browser you used
  • Your email address if you send an email
  • Information on how you use the site, using cookies and page tagging techniques to help us improve the website

With this information, we can improve the website by monitoring how it used. We can't personally identify you using the data.

What information do we collect?

We collect information from you when you register on our site, place an order, subscribe to our newsletter, respond to a survey or fill out a form.

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address or phone number. You may, however, visit our site anonymously.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

  • To personalize your experience (your information helps us to better respond to your individual needs)
  • To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
  • To send periodic emails

The email address you provide may be used to send you information, respond to inquiries, and / or other requests or questions

Do we disclose any information to outside parties

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third Party Links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Your Consent

By using our site, you consent to our privacy policy.

Cookies

What are cookies?

A cookie is a small text file that is stored on your computer or mobile device when you visit a website. We use them to:

  • Remember your preferences
  • Measure how you use the website so it can be changed and improved

Cookies used by this website

Google Analytics

We use this software to collect information about how you use the website. We do this to help make sure the site is meeting the needs of the users and to help us make improvements.

Google Analytics stores information about:

  • The pages you visit
  • How long you spend on each page
  • What you click on while you are visiting the site

We don't collect or store your personal information (e.g. your name or address) so this information can’t be used to identify who you are.

Third party cookies

These are set by someone other than the owner of the website you are visiting. We do not have control over third party cookies. On some pages of our website, other organisations may also set their own anonymous cookies. They do this to track the success of their application, or to customise the application for you. Examples of this are when you use social-media sharing button (e.g. Facebook), the social network that has created the button may record that you have done this.

Session cookies

These are stored while you are browsing the website and are deleted from your device when you close your browser e.g. Chrome, Internet Explorer or Safari.

Persistent cookies

These are saved on your computer and are used when we need to know who you are for more than one browsing session. For example, we may use them to remember your preferences for the next time you visit the website

How to disable cookies

It is usually possible to stop your browser accepting cookies, or to stop it accepting cookies from a particular website. However, this may affect your experience and the functionality when using the website. All modern browsers allow you to change your cookie settings and you can usually find these settings in the 'options' or 'preferences' menu of your browser.